facilitation

Using questions in knowledge work

Group Resource

KM professionals and facilitators need to understand and appreciate the role and power of questions in knowledge work. Further, we need to be able to apply questions in order to create and discover knowledge. There are some compelling reasons for this including:

  • Questions are strong attractors in the chaos of ideas, they gather, focus, attract and energize the conversation.

  • Only? questions have the power to beak our current midsets, they set in motion the deep relection needed to alter our beliefs.
  • It is the place and the space 'between not knowing and our desire to know' where we are most attentive, self-aware and alive. Questions hold the key to this special area.
  • Compelling and quality questions drive knowledge creation and expansion in a fundamental way. Knowledge emerges around good questions.
  • Questions energize and glue our conversation, draw people into the circle to participate and gather diverse opinions.
Submitted by storytelling on 28 October 2009 - 11:32am. categories [ ]