When engaged in Change Management project, we often use a KM framework to guide and share elements of the system's functionality with client. This simultaneously engages Systems Theory, Logical Framework Analysis (LFA), Critical Discourse Analysis (CDA) and Dialogic approaches in project work. The novelty of this approach is that is both analytical and analogical simultaneously and creates a multidisciplinary framework for engaging complex information. It has proved particularly helpful in working with African government and NGOs. The process is generally completed within 3 days as an organisational ritual and outputs form inputs to the change process. The enquiry framework asks the following key questions when we assess organisational culture and the nature of a system:

1. What are the roles and the relationships that make up the complex social system under investigation?

Critical Discourse Analysis (CDA) is an interdisciplinary approach to the study of discourse, which views "language as a form of social practice" (Fairclough 1989: 20) and focuses on the ways social and political domination is reproduced by text and talk. CDA developed within several disciplines in the humanities and social sciences, such as 'critical linguistics'.