"I once had a really great idea and sent it in an email to the MD but it was ignored. That's why I'm not going do anything innovative again" I have heard stories like this on many occasions and the association between innovation - or the lack of it - has become clear in my mind. Innovation does not occur easily in a space where there has been a history of corporate violence. In fact, I'd go as far as to say that innovation can only occur in the context of a safe space. [...]

Rituals and events are both important in both change management and KM work and practitioners need to have a clear understanding of how rituals and events are important.Rituals and events present an opportunity to reinforce certain value systems, stories and ideas. They can be used to reflect on the past, celebrate a moment in time and also create focus for the future [...]